My Event Hire ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website, services, and products.

By using our website https://www.myeventhire.nz/ or hiring from us, you agree to the terms of this Privacy Policy.

What We Collect

When you use our site, make a booking, or contact us, we may collect:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Event details
• Payment information (processed securely through third-party services)
• Any other information you choose to give us

We also collect basic website usage data like IP address, browser type, and pages visited, mainly to improve your experience.

How We Use Your Information

We use your information to:

• Process bookings and payments
• Deliver hired items and services
• Communicate with you about your hire or enquiry
• Send booking confirmations, invoices, and service updates
• Improve our website and services
• Comply with any legal obligations

We will never sell, rent, or share your personal information with third parties for marketing purposes.

How We Store and Protect Your Data

Your information is stored securely, and we take reasonable steps to protect it from loss, misuse, or unauthorised access.
If we no longer need your information, we securely destroy or delete it.

Third-Party Services

We may use trusted third parties like payment gateways, booking systems, and delivery services. These providers will only get the information needed to do their job — and they are required to keep it safe.

Some services (like Google Analytics) may collect data about how you use our website, but they don’t personally identify you.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Ask us to correct anything that's wrong
• Request deletion of your information (where possible)

If you want to update or remove your information, just email us at [email protected].

Cookies

Our website may use cookies to make things quicker and easier for you. You can choose to disable cookies in your browser if you prefer, but it might affect how well our website works for you.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make big changes, we’ll let you know by posting a notice on our site.

Contact Us

Got any questions?
Email us at [email protected] or call 0800 my event hire.